Tommy Kramer Coaching Tip #293 – How to Use Texts or Emails on the Air

I hear so many people using a text or email as the ending of something. And a lot of stations have gone way overboard in soliciting them.

But this is one of those things that seems like a good idea, but it’s too broad a concept to play to radio’s strengths.

Here’s what I coach:

Texts (or emails) are only to be used as springboards for something YOU do that’s creative. They’re not a be-all or end-all in themselves. So rather than using a text or email as the “destination” for something, you should use those as the START of something. I didn’t tune in to hear what the faceless “Jennifer” from Highland Park has to say, I tuned in to hear YOU – the trained, articulate, entertaining Personality – have to say. Because, let’s face it, “real” people are usually not very witty or clever or funny at all. Sure, they can be once in a while, but even then, I don’t want to hear you just read a response. How lazy can you get? Why don’t you just read the newspaper on the air if that’s all the work ethic you have?

Plus, I believe it’s a mistake to encourage people to text or email INSTEAD of calling, because radio is about airing AUDIO. Do you want to hear me interview an artist, or would you rather hear me read an interview with the artist out of a magazine? Print is a poor substitute for Sound. Let’s keep our eye on the ball.