Tommy Kramer Coaching Tip #477: Does Your Positioning Phrase Matter?

It depends on what it is, but only rarely have I heard a Positioning phrase or slogan that actually matters, especially if it’s just touting things like “12 in a row” or “50-minute music hours,” or the nebulous “More music.” (More music than what? My refrigerator?)

Anybody who wants to do so can make those claims, and somebody will, I guess, but why settle for that?

Here’s what you really are: What the listeners think you are when they listen to you.

So consider taking off a lot (or all) of the “sloganeering” and SHOW me why I should listen. It starts with THIS time you open the mic.

Note: there are stations whose Imaging actually means something. But I wouldn’t say they’re in the majority.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #474: Never Be Afraid To Learn More

The other night, casually watching a New York Yankees broadcast with the most excellent Michael Kay and former great pitcher David Cone, something really struck me that Cone said. He was talking about a Yankees pitcher who had not had a good beginning last season, and made the decision to dramatically dive into the metrics that are available now – arm angle, spin rate, pitchers’ and batters’ “planes” that they pitch or swing on, etc. He totally revitalized his career when he learned about what more spin means, rather than just speed.

Think about that. These guys make millions of dollars, he’s done it one way his whole life, and all of a sudden, this guy makes a dramatic change.

The resistance to change is the greatest danger to radio. Great stations are always looking for more and better ways to connect with listeners, but a lot of air talents seem like they’re always reticent to change much, if at all.

However, just because it got you where you are doesn’t mean you’re going to stay there. Even at the Major League Baseball level, you can be on a bus back to pitch for the Bogalusa Smoothies in a heartbeat.

Listen to smart people who are looking forward all the time. Ask the PD to help you get better, or recommend they hire a coach for a few sessions a month. But always be looking for what will give an edge over the tree stump at the competing station doing the same show as yesterday and the day before that.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #473: The First Two Goals

There are two immediate goals in radio:

1. You have a listener. Keep him (or her) around for a while.

2. Compel that person to come back again tomorrow.

Without meeting these first two goals, NOTHING else can be accomplished. No matter what your Strategic plans are, no matter what the Board of Directors’ monetary aims are, no matter what your “Imaging” tries to accomplish, unless you learn how to grab a listener and make that person want to listen again, you’re dead in the water.

Some questions for you:

Do you spend more time on these fundamental goals than other things in a given day?

Do you give conscious thought to who that person is that’s listening, and HOW to appeal to them?

If not, why not? Do you just want to fail? My brilliant friend and associate John Frost used to have a miniature billboard on his desk that read “It’s the Cume, Stupid.”

Cume builds one person at a time.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #467: Heart versus Humor

Some people, like I did early in my career, spend too much time trying to be funny, or trying to be thought of as funny.

But thanks to the great Lee Abrams, I was able to get out of that ditch. Lee straightforwardly told me that when I tried to tell jokes, they fell a little flat. But if I was just myself, funny things happened. He said “Don’t try to say funny things. Your strength is saying things funny.”

It totally changed my career, and I was able to tell Lee that years later. So…

Be genuine, instead of trying to be funny. Go for the Heart, and sharing an honest observation or feeling, instead of a punch line.

The odd thing is if you have the Heart, the humor comes anyway, naturally. But if you just try for Humor, it leaves the Heart out.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip $456: Liners Need to Die

Not long ago, just before a holiday weekend, I called Guitar Center about a guitar I’m thinking about buying. A guy answered the phone with “Guitar Center, where you get fifteen percent off everything in the store through Monday.”

A liner.

Liners need to go away. They’re boring. Few people even notice them anymore. It’s like waiting for a stop light to change.

Yes, I know…you spent all that time coming up with that catchy “Positioning Phrase” and you’ve hired a voice talent to say it a gazillion times with a smiley delivery. So let’s make a deal…go ahead and use the liner in your promos and ID’s. But by all means, free the air talent from EVER having to say them. They’re not good at it.

(I hear you. No, they’re not.)

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #451: The Layer of Superficiality

If you haven’t had much (or any) coaching, let me help you with the thing I hear most.

I’d estimate that at least 90% of the time, the first time I listen to someone, I hear a layer of superficiality. (Oddly enough, it’s even worse with team shows.) Something real-ish, but not quite real. A “smiley” sound in the voice, elongated “mock” differences of opinion (in a team show), a delivery that isn’t intimate or personal, extended setups to get into something – it’s almost always there, holding back that talent from sounding like they’re actually talking to me. Some suggestions:

1. Use real words — words that real people use in everyday conversations.
2. Develop your mic technique, so you can speak in a normal tone of voice.
3. Don’t get too officious with your language.
4. RELAX and “let off the gas.” I’m only a couple of feet away in the car. LOUD is annoying, unless it’s a genuine moment.

If you ever had anyone ask you to “Say something in your radio voice,” the answer should be, “I don’t have one. I just talk.”

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #450: Show, Visit, or Nothing

Ideally, you’re doing a Show. (Not just a ‘shift’.)

But at least, you should do a Visit.

…and if you’re just reading liners, promoting stuff, and intro’ing songs, you’re doing….nothing.

As I wrote about in the last tip, the goal should be both a Visit AND a Show. That’s what I coach, because historically, that’s what works the best. The combination of both of those elements will compel people to listen.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip $445: Reinventing the Wheel

It seems like sometimes the message is, “We’re not reinventing the wheel here.”

I always thought, “Why not?”

You could argue that the wheel is the perfect example of something that’s only stayed around as long as it has BECAUSE it’s been continually reinvented. (Nobody’s having to stop and put a patch on an inner tube on their Mustang Mach-E these days.)

How this applies to music radio:

In the early 1950s, Todd Storz in Kansas City and Gordon McLendon in Dallas got away from what was, up until then, “block programming” or “middle of the road” music to try a new idea: Top 40. Wheel, meet new wheel.

Some years later, people wanted to hear more than just the “hit singles”, so Album Rock was born. New wheel.

Modern Country, Smooth Jazz, Progressive Rock, Rap, Hip-hop…new wheels.

And look at the growth of Contemporary Christian Radio, with stations like KLTY in Dallas, birthed by “Brother” Jon Rivers – who, years before, had worked for Gordon McLendon at KNUS. (And the wheel goes ‘round.)

Each of these changes was dictated by what people wanted, and smart people reinventing radio to accommodate that. As the world changed, the tastes and preferences changed. More things had to be invented and reinvented to feed them.

Now we have the digital “wheel”, and are thinking up new ways to use the digital and social media world in my client stations.

ALWAYS reinvent the wheel. If you’re not trying to innovate, to come up with new ideas, always diving deeper into how to make someone want to come back and listen again, you’re just patching an inner tube for a tire you have to put on a Hupmobile in 1920.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2021 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #444: Everything is Local, or It’s Not

Sometimes, in an effort to seem “bigger,” we lose focus.

Here’s a question for you: If I hear your station for the first time, does it sound and feel local, or not? (And I’m not talking about street names. I mean things that we share with the listener, things that the listener can picture himself or herself going through, too.)

If you don’t feel local – personal – then you’re generic. (Think generic food, as opposed to “brand name” food. “Corn chips” don’t translate the same as “Fritos.”)

Local = emotional engagement.

Generic = who cares?

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2021 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip $442: Be More Than Just a Playlist

Since there are so many places to get the music now, you have to be more than just a playlist.

COMPANIONSHIP (especially in the car) is still really important.
PERSONALITY should be mandatory in EVERY daypart.
There should be “something going on” ALL the time, in every hour of the show – both “station things” and your own Content.

What you have in common with the Listener is what binds you together. If you’re generic, you’re invisible.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2021 by Tommy Kramer. All rights reserved.