Tommy Kramer Coaching Tip #602: We All Sound Alike…Until We Don’t

It’s always been an issue, but it’s even more pronounced today, with “cookie cutter” formats so prevalent.

The sad truth is that to most people, most air talents sound pretty much alike. A bit loud, a lot of gab, sort of “announcer-ish,” usually just pretty much what we’ve always heard and gotten used to.

Digest this thought, please. We all sound alike – until we don’t.
Here’s the question: What makes you different?

If you don’t know, find out. If you can’t hear that you sound typical, get a coach. Remember that the point is to be YOURSELF, not just another “voice saying words.”

NO ONE will notice you until you do.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #593: The Biggest Mistake McDonald’s Ever Made, and What You Can Learn From It

If you’re old enough, you remember the ad campaign McDonald’s used with a slogan, backed up by a beautiful jingle: “You deserve a break today…at McDonald’s.”

That simple statement of BEING OF SERVICE to you – giving you a “time out” from having to go home and slog through cooking a meal – was, to me, the simplest and most effective Strategy they ever had. And suddenly, after years of imprinting that thought in the customer’s brain, they went on to some mindless fodder like “I’m Lovin’ It.” (Gee, thanks for the mid-bite review.)

You see, the thing is, people want to be acknowledged, to have worth, to be seen as more than just another customer in the drive-through line buying a fish sandwich.

So, ask yourself if your station is Being Of Service to your listeners. And then ask yourself if what you’re saying on the air or in your Imaging makes that clear.

You should want to make the listener (or the customer, if you were McDonald’s) feel like your first thought is to make their life better.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #592: A Lesson You Can Learn from Steve Martin

Content is definitely what I get asked about most in sessions and in radio seminars. And since it takes a long time to get people who haven’t seen how easy it is to catch on, many times I give them an overview – a lesson I learned from watching the great comic and actor Steve Martin over the years.

I met Steve once, in about 1971, when a radio trade paper called The Bob Hamilton Radio Report was a hot sheet. Bob and I were friends, and he wanted to put together a convention with about 300 guests from radio all over the country – PDs, air talent, etc. Speakers were selected (among them were then a youthful Buzz Bennett, Bill Young from KILT in Houston, and as best as I can recall, Mike McCormick, known for programming WLS in Chicago). They had a roundtable discussion, followed by a Q & A period, then did air check sessions afterword, where even if you were a bumpkin from Louisiana (like me), you could get some feedback from these smart and accomplished Program Directors.
For entertainment beforehand, I had a friendly relationship with The Nitty Gritty Dirt Band, and asked them if they could open the seminar. They did, and brought a (then unknown to me) comic named Steve Martin as their opening act. (Steve’s manager was the brother of a member of the band, by the way.)

To say the least, Steve knocked it out of the park. 300 radio guys, laughing our heads off.

As I watched Martin’s career develop, I noticed something that I’ve always wholly believed in. You’ve probably seen it, too.

Every single time Steve Martin has been a guest on a late-night show, or hosted something like an Award show, there’s always been SOMETHING GOING ON.
Whether it was reciting his own notes on his appearances on the Tonight Show with Johnny Carson (“August 3rd. Jokes killed. Audience was great. Ed was friendly. Johnny was…’sluggish’…”), or trying to throw a pencil through the imaginary glass windows behind David Letterman’s desk – missing each time, cutting to commercial, then coming back to 100 pencils stuck EVERYWHERE (even on a camera lens!), Steve always had something surprising to do.

And you came to know that about him. Something was coming. Guaranteed. You didn’t know what it would be, or when it would happen, but you just knew it WOULD come. (And it still does.)

So here’s the lesson: There always needs to be something going on. That’s how you COMPEL people to listen to you. Just “a voice reading words” won’t do. Yes, inform me. That’s part of the job. But always ENTERTAIN me, too.

This is a lot of what I coach. Ask yourself if this is that the kind of help you’re getting. If not, you need a different coach. (However, I don’t think Steve Martin is available.)

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #589: A Link in the Chain

Early in my career, working at a 50,00 watt Top 40 giant, KEEL in Shreveport, Louisiana, I got a huge break.

Although I was probably the weakest air talent on the staff, my PD made me Music Director. (I’m a musician. That helps.)

All of a sudden, I had WORTH. I controlled the music we played. It was important. I became a link in the chain of terrific jocks we had.

Knowing that my boss had confidence in me, even though I was raw and untrained on the air, spurred me on to learn as much as I could from then on. (That led to the highest ratings in Shreveport history, #1 ratings in both Houston and Dallas, and being inducted into the Texas Radio Hall of Fame. And later, to my now 25-year career as a Talent Coach.)

If you’re a Program Director, consider this. The minute someone feels like a link in the chain, the chain gets even stronger.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #587: Short Breaks MATTER

In a session recently with an air talent on a station my partner John Frost and I both work with, we discussed something “under the radar” for most people on the air. As Frosty put it, “Most air talents think only the longer breaks matter because ‘I get to prepare those.’”

John and I were fortunate in that early in our careers, we had a wonderful mentor named Howard Clark, who showed us what could be done in a short break. Because short breaks matter too. (This became a real strength for each of us, and a staple of what we teach.) Howard could do a killer, genuinely funny line in seven seconds or less. You listened more closely, because you never knew when Howard would say something that would crack you up – or at least, make you pay attention.

Since you probably never heard of Howard Clark, here’s the lesson:
(1) A clever line doesn’t always need a lengthy setup.
(2) Just your tone of voice can connect with the listener. It’s the mindless “read” that simply passes by unnoticed.

My thought? Until you master the art of having short breaks be an opportunity to inform or entertain, you’re not a complete air talent.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #586: Getting in the Groove FAST

It stuns me sometimes that air talents sound so completely disconnected from the music. (This happens A LOT with voice-tracking.)

So, think about this little little-known technique: if you match the pace of the song you’re talking over the intro of, or coming out of, or if you match the emotional vibe of the song – or hopefully, you do BOTH – it makes a statement. You’re immediately a part OF the music. We want to believe that you’re listening to the music, too. Because, as my brilliant friend John Frost puts it, the core weakness of voice tracking is that the jock just drops in from nowhere, is not connect (or invested) in the song at all, and it’s just a voice reading a liner or a boring, mechanical intro.

Something really cool happens when an entire air staff realizes this, and thinks about stuff like this. There are dozens of little ways to be more “present” than your competition.
Great radio is thrilling and organic and surprising and connected. But bad radio is just disappointing.

Could be you’ve never thought of this. Now’s the time to do it.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #582: What Makes a Benchmark

Pretty much every air talent tries to establish “benchmark” material. But what, exactly, makes something a “must hear” feature?

Well, first of all, it’s about the idea itself. Back when the huge box office sci-fi movies were just becoming all the rage, my morning show partner in Houston, Fred Kennedy and I came up with a thing we called “Star Fake”. It was the cast of Star Trek, but the plot of Star Wars. (With one exception: We did keep the Princess. Kind of essential.) Each episode was highly produced and campy, with a discernible ‘soundtrack’ and at times dozens of character voices, all done by Fred and me.

We tried it out for a few weeks, one episode per week. By the third episode, we had a LOT of people commenting on it and requesting more episodes. We ended up doing 49 episodes in all. We actually had to re-run them several few months later, that time running two episodes per week.

One of the keys was that even with those familiar “cast members”, there was always something LOCAL. We purposely fit local celebrities and political figures into the plotlines.

If you can keep it fresh, add a local flavor, and people like it, it’s a benchmark. Otherwise, it’s just something that’s ‘regularly scheduled’.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #581: The Formula for Doing It Well

One of the things that comes up in coaching sessions with any music radio air talent is not just doing it, but “doing it well.”

It’s easy to wonder what key ingredients add up to accomplishing that. So here’s how it works:

Keep things short. This isn’t about a word count or how many seconds something takes. It’s about not adding words to sound more important.

Keep things simple. Make it easy to follow. Too many details, or parenthetical phrases will inevitably add up to unnecessary “side roads” in your Content. Always imagine the listener in the car, with his or her head on a swivel trying not to get crashed into by some distracted driver. The last thing anyone needs is something that takes too much time to follow.

Keep it short + Keep it simple = Doing it well.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #575: How the Jack Benny Format Applies to Radio Today

If you’ve never heard it (or seen his TV show on some classic channel), the Jack Benny Show was groundbreaking in its day. And it still has a basic formula that I assure you WILL work today: he made everyone else the star.

Whether it was his announcer, his wife, a singer, a guest, or any other cast member, Benny was quite willing to take a back seat. He never minded being the butt of a joke, overshadowed by another comedian, or made to look like a fool.

The result? People LOVED HIM. Yes, him. They liked the other cast members, too, but people felt sympathy for – or empathy with – him.

I can’t stress how important this was in my own career, and how many people I’ve coached to use this technique. It always works.

Put your ego aside.

The more you willingly give the spotlight to someone else, the more people will like you.

One caution: In a team show environment, remember that the “side people” can’t completely take over the show. The headliner still has to shine, too.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #573: The Road to Brevity

Brevity is the most useful skill you can develop.

Sadly, instead of brevity, we often get bloviating. So let me help you with what I recently wrote in a coaching session recap…

Thinking “How few words can I use to say this?” is the road to brevity. As you police yourself to get rid of repetition and edit yourself better, your longer breaks will actually stand out more, as a result. (Funny how that works.)

Making a point – ONE point – succinctly is hard for some air talents, but one salient point is all the listener is going to remember, so why not make it the only point?
Your show will then unfold in segments, “episodes” that you’re sharing with the Listener today. Each “scene” a part of the whole. A new movie each day, made up of what you, in your life, share with the listener’s life.

All the other Content is comprised of what you have to do – promoting things the station is doing, contests, etc.

If you want to make it easy for yourself, this is how. And it’s easy!

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2024 by Tommy Kramer. All rights reserved.