Tommy Kramer Coaching Tip $473: The First Two Goals

There are two immediate goals in radio:

1. You have a listener. Keep him (or her) around for a while.

2. Compel that person to come back again tomorrow.

Without meeting these first two goals, NOTHING else can be accomplished. No matter what your Strategic plans are, no matter what the Board of Directors’ monetary aims are, no matter what your “Imaging” tries to accomplish, unless you learn how to grab a listener and make that person want to listen again, you’re dead in the water.

Some questions for you:

Do you spend more time on these fundamental goals than other things in a given day?

Do you give conscious thought to who that person is that’s listening, and HOW to appeal to them?

If not, why not? Do you just want to fail? My brilliant friend and associate John Frost used to have a miniature billboard on his desk that read “It’s the Cume, Stupid.”

Cume builds one person at a time.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Tip #472: How a Team Show is like Baseball

In baseball, the pitcher and catcher better know what the other is likely to do. If you’re a pitcher and throw the wrong pitch, what you don’t want is for the catcher to have to wait for it to stop rolling before he picks it up. 🤣

That’s why they use signals.

All team shows should, too. If you don’t, you’re not going to be as cohesive as you’d like to be. A simple “point at me as you’re saying your last word” leads to instant communication, effortless momentum, and being “tight” but not stepping on each other.

Two other signals:
Hold your hand up and point to yourself = “Come to me.”
Hold your hands up over your face = “Do NOT come back to me. I have nothing.”

This is a foolproof way to sound better.
It’s amazing how many teams have told me “We don’t need signals.”
Yes, you do. Make it easy for yourself and for your partner.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #471: Trying Too Hard

Trying too hard – whether it’s to be funny, to really “sell” something, or to ingratiate yourself to the listener – just doesn’t work out well in the long run. Yes, we all do it when we first start out, but a developed talent realizes sooner or later that “trying” can be FELT on the other end of the radio – and it pushes the Listener away.

What you want is to sound just like you do in a normal, animated conversation with a friend. You’re not trying to impress them, or show them how smart you are. You’re just trying to share a thought. Or even just a mood.

When we “amp up” the performance, it’s just noise coming out of the radio.

Note: Some people do just naturally sound a little dead or monotone, and usually someone coaches them to have a little “sparkle” or “smile” when they open the mic. Unfortunately, this rarely works. People who speak in a monotone don’t belong on the radio. They didn’t entertain their friends in the 4th grade, and they still can’t. (Sorry to sound so harsh, but find the person everyone listens to in real life, then put THAT person on the radio.)

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #470: Make Yourself the Best Candidate

One of the advantages of being a talent coach is that people tell me things they won’t even tell their boss. My process is very personal – for a reason. I want to help everyone I work with to be the very best they can be, so they like doing their job, and go in every day with a good attitude.

Often, I hear things like “I’d really rather be doing a team show,” “I want to move up to afternoons,” or “I want to become a Program Director.”
My answer is always, “I’ll help you get that.” But it’s always followed by “the thing you need to do is make yourself the best candidate for that job.”

I could name hundreds of people I’ve coached who’ve realized their dreams because of that thought. Opportunity DOESN’T just knock once. It’ll beat the door down if you’re the one who deserves it.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #469: An Action Plan for When Disastrous News Hits

The shootings in Uvalde, Texas last week at Robb Elementary School were undoubtedly a tragedy, but they were also was a moment of truth for your radio station and your show.

Basically, you had two choices:

(1) Pick a specific topic inside the story (gun control, mental illness treatment, etc.) and then seek listener feedback, or
(2) Avoid a “topic” sound, and simply go with something like “We all saw the News, we know what happened, let’s talk about what we’re feeling today.”

The first is the most standard, has some options, and will (did) get solid reaction. The second is more intimate, and can help avoid having it all turning political.

Each will work, or a mix of the two (in different hours) will work, but I would lean toward the second strategy. By dropping from “radio” to a more direct approach to the Emotions we all were feeling is the deeper end of the pool.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2022 by Tommy Kramer. All rights reserved.