Monthly Archives: September 2023

Tommy Kramer Coaching Tip #538: Not Being Predictable

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A PD in a large market contacted me recently, asking if I’d like to work with their morning team. Since I hadn’t heard it, he was nice enough to send me some audio of the show. He also told me that the lead guy had enjoyed a great deal of success before he came to this station.

But it was pretty typical. Several things all tossed into the air at once. Phone calls about an innocuous subject that didn’t really surprise me. A spate of multiple punch lines to a bit given by two people at breakneck speed (so it couldn’t possibly sound spontaneous). It wasn’t bad, but there just wasn’t anything special about it.

Look, I’ve worked with hundreds of stations in every English-speaking format, coaching many hundreds of air talents, and not being predictable has been a key for all of them. (Consistent = good. Predictable = bad.)

Here’s a first step: Listen to your show yourself, and be honest about whether it would make you come back and listen to it again tomorrow.

Then, weed out anything that sounds typical. Hold your feet to the fire about WHY each thing is done. “This’ll be funny” isn’t nearly as powerful as “This will be something the listener can identify with.” I can hear “topics and phone calls” anywhere nowadays. Get out of the Control Room and meet me in my car. What matters to me (as a listener) supersedes what matters to you.

Oh, and about that team show, I doubt if the PD liked much of what I had to say about it. But I can fix them – if they’ll listen.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #537: The Simplest Thought for Getting Great Phone Calls

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One of the things I’m always getting asked about is phone calls – how to get listeners to call, how to get better calls, and how to build a dependable core of really good callers. Over the years, I’ve coached hundreds of people on this, so if you want the phones to ring, here you go…

The first challenge for a large number of stations is simply how to get phone response – at all, in some cases. The easiest answer is from my friend Wally (WAY-FM) who says “If you’re not getting calls, it’s because you’re not interesting.”
The fast path to “interesting” is knowing who your target listener is, then talking about what he or she thinks actually matters today. People bond with people who share their likes and concerns. Of course.

But to get high-quality calls, “highlight reel” stuff, is a different level.
Here’s what I believe is the simplest thought to get more and better calls. Remember…

People will rarely have anything great to say about something that’s speculative in nature – “What if…” stuff. What people are best at is talking about something they’ve already experienced.

Games are fine; they’ll get calls. But soft or formulaic-sounding “topics and phone calls” bits are like fast food. That’ll satisfy some people. But if that’s all you’re aiming for, it’s not enough. Callers, or really good callers?

The next level:
Legendary shows know that tapping into people’s home movies always works. And the more you do that, the more a caller “culture” is created; one that’s funny and more substantial. And it ends up being always available.

It’s SO easy. But it’s an art, too, and it takes discipline.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #536: The End of the Table

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This is primarily a team show tip, based on an aircheck a friend sent me of him and his new female partner.

He’s very conversational. She’s LOUD. And this is something I hear a lot. People (regardless of gender) on the radio seem to get LOUD when they’re talking to each other.

I don’t understand that. You’re supposed to be friends. Why are you shouting at each other? And why are both of you shouting at me?

You want to talk loud enough to be heard at the end of the dinner table, not to be heard at the end of the continent.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #535: It’s Five O’Clock Somewhere

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In honor of Jimmy Buffett’s passing, I’m using his song “”It’s Five O’Clock Somewhere” (sung with Alan Jackson) as the starting point for this tip.

Some questions for you:

When you get off work, is what you want to here “somewhere” radio? You know…generic playlist, generic Content. Or would you rather hear songs that you love, and songs we think you’ll grow to love, and Content that relates to your life, today?

On a great radio station, it’s 5 o’clock HERE. NOW.

God bless you, Jimmy Buffett. And everyone else, wear sunscreen.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.