Tommy Kramer Coaching Tip #290 — The Twelve-Ounce Glass

The other day, I heard a guy who’s quite good RUSHING through every break. Talking to him later, I found that he’d gone through a series of really stressful things, leading to his getting back home at 4 AM, then having to go in and substitute for someone on the air just a very few hours later. In trying to overcome sleep deprivation, he went the “energy” route. But it didn’t really work, because the listener can almost always tell when we’re overcompensating, or just not quite “in the pocket”.

This is what I told him:

A 12-ounce glass won’t hold 14 ounces of Dr. Pepper. Pouring it faster won’t help.

Keep that in mind the next time you’re not physically at your best. Stay ear-friendly. Fit the glass.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #288 – What a fan fight at a football game has to do with you

On Sunday, December 2nd, 2018, two fans got into a fight in the stands of a Pittsburgh Steelers game. One guy said something. The guy he said it to tellingly removed his cap, then head-butted the first guy. Guy #1’s girlfriend and several other fans got involved.

Not exactly untypical, but as I read about it (and watched the video), something the writer of the article, Jay Busbee said, really caught my attention:

“This is why nobody brings kids to football games anymore, and why nobody under the age of 40 spends any time on Facebook. They know enough not to get caught up in whatever messes the ‘olds’ are creating.”

The “olds”? Wow.

Now whether you agree with the Facebook statement or not, it’s still something to consider. I’ve been coaching people on how TO use – and now NOT to use – Facebook postings for years. The gist of it is that if a comment is relevant to something top of mind TODAY, you might want to use it, but random postings are virtually useless, because Relevance is King when it comes to Content.

I’m not saying your listeners don’t still use Facebook, but we should always be looking at the next big thing. Because habitually when radio does that, they find out that it’s already here.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #287 — All the Great Quotes are Short

This is probably the shortest tip I’ve ever written…

I talk a lot about editing, and here’s why:

All the great quotes are short. No one quotes a paragraph.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #280 – What You’d Say to Your Best Friend

The old saying is “Content is King.” And there’s no doubt that Content HAS to be relevant and memorable to make people want to listen to you more today, or again tomorrow.

But Content isn’t “King”, PERFORMANCE is. If you sound like a game show host, or have that “disc jockey delivery”, you’re becoming a Deejaysaurus Rex, an extinct species.

So a lot of the work I do, after simplifying the search for Content down to reflecting on what the listener actually CARES about each day, is just about Performance (read that as “Delivery”).

Here’s an easy guideline to follow: Is what you just said on the air something you’d say to your best friend? Because if you talked to your best buddy like an “announcer”, he’d probably just look at you like “What is the matter with you?”

You want to project just enough so you “penetrate the mix”, meaning that someone can hear you in the car, with traffic around them. But any more than that, you’re a cartoon. I call this “Real plus ten percent.” But an overwhelming majority of air talents are “Real plus fifty percent.” I can spot those people in ONE break on an aircheck or a live “listen”. And so can the listener.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #277 – Dick Clark and the “Room Temperature” Voice

Man, there’s a lot of “Foghorn Leghorn” loudmouths on the radio these days – especially in Sports and Talk formats, but they’re honking away at full blast in other formats, too.

You do know you have a microphone, right? And the mic is the Listener’s EAR, so there’s really no need to shout into it.

Turn on the Game Show Network sometime and watch “The $25,000 Pyramid” and you’ll see the great Dick Clark.
Dick was really the first “veejay” doing American Bandstand, became known as “America’s oldest teenager”, did countless other things (his New Year’s Rockin’ Eve broadcasts were legendary), and was a terrific guest, if you ever had the chance to get him on your show. I did, with my first team show partner, doing “Hudson & Harrigan” on KILT in Houston. Dick prepped with asking our names, how we said the station’s name, and a quick summary of what he wanted to promote. Then, when we got him on the air, he treated us like he’d known us for 20 years and we’d just met for a backyard barbecue the day before.

On “Pyramid”, Dick was the consummate pro, handling the rules of the game effortlessly, showing contestants where they might improve, joking with the guest celebrities, etc. – all the while keeping the momentum crisp and the excitement up, with a “room temperature” delivery that never shouted at you. He didn’t need to be loud. He knew that by being a little quieter, it would sound more real, and that this delivery would draw you closer to him. You wanted to hear what he had to say, rather than wanting to find the volume control or the “mute” button.

Settle down. Talk to the listener. Be a human being. As Dick Clark proved, it works – for a long, long time.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #274 – Everybody Cares

Over decades of radio, including working with literally hundreds of stations in all different formats, I’ve found that there’s one thing every truly great station has, and the ones that aren’t great don’t have: Everybody cares.

In a station where everybody cares, no sloppy Production is done (or left for someone else to do), attention to detail is a “given”, and bad or uncooperative attitudes are simply not tolerated. You find high-profile, high-level talent, but no prima donnas. Everyone is clear on what the Strategy of the station is, and that strategy is carried out on every level, from the person answering the phones to the General Manager.

That may sound pretty obvious, but if it’s so “obvious”, why don’t more stations have it?

Here’s the deciding factor: if even ONE person DOESN’T care, that poison gas will eventually affect the whole staff.
Example: a person who voice tracks a show when he or she could have done it live leads to another jock, who puts in MORE effort, feeling unappreciated – especially if the one with a better work ethic is making less money. And then the dominoes start to fall. Resentment sets in, grudges are held, communication stops – and in the communication BUSINESS, that’s a killer.

I walk into stations sometimes where you can’t HEAR the station at all. No audio coming from speakers in the hallways, deathly quiet offices, no “buzz” about what’s happening on the air. This drives me crazy. If YOU don’t care enough to listen to your own station, why should anyone else?

Just this past week, a PD of a major market station told me that her afternoon jock had scheduled a doctor’s appointment for one of his kids DURING HIS AIR SHIFT – which is only THREE hours – and voice-tracked his show that day. This should not be tolerated. Those three hours should be blocked out as untouchable by anything else.
So that station is doomed. Dead Man Walking.
Disclaimer: Yes, I realize that there are exceptions, and I’m not urging you to violate HR concerns. Your kid woke up sick, and that was the only time you could get him in to see the doctor, or a single parent scenario not giving you any options. But this wasn’t one of those instances. This was just someone electing – with other options available – to knock out his show when there was alarming weather coming in and Traffic complications that it would cause, and he should have been on live.

So from a coaching standpoint, here’s the bottom line: simply CARE. Infuse the other air talents around you to care – about their performance on the air, their Production, their interest in comparing notes and listening to each other and always trying to get better. And make that your default setting, with NO exceptions.

Because in the end, winners and losers are often decided by who cares the most.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #269 – The Assembly Line Mentality: A Voice-Tracking Tip

No doubt about it, voice-tracking isn’t going away anytime soon. But it sure makes people lazy. However, there’s no reason why a voice-tracked MusicRadio show can’t sound like it’s live.

But what happens often is that a jock sits down and thinks “I’ve got to fill 28 breaks” (or whatever the number is), and plows through them as fast as possible.

So here’s a tried-and-true method for voice-tracking that makes it pretty easy to still do a viable show:

Step one is to lay out what you HAVE to do (promoting things, etc.) and slot those in. Separate them by half an hour or so, to avoid doing two “informational” breaks in a row.
Then, take a look at whatever Content you’ve brought to the table, and slot those breaks in. What you have to do first; what you WANT to do second.

Step two is vital – track ONE hour, then STOP and listen to that hour’s breaks, all in a row. If you spot a mistake that needs correcting, or a break where you weren’t at your best or just sort of “mailed it in”, recut them as needed. ONLY THEN should you move to the next hour of tracking.

This few minutes of Quality Control will perform a dual function. Not only will you make subpar breaks sparkle, and in some cases more concise (and therefore more digestible), but that little “rest stop” gives the right side of the brain a chance to “recharge” itself, so instead of going into the next hour running out of gas, you have a fresh burst of creative energy. It’s a “pit stop” to make you ready to WIN again.

Every single time you open the mic, you have a chance to connect with the listener, whether it’s just giving some information, or conveying the “presence” of your being right here beside me, listening to the song, too – or Entertaining me with some little quip or remark. If I (as a listener) think you’re just hammering out breaks with little or no caring behind them, that’s not going to draw me any closer to you…and that means you wasted opportunities to bond with me. That, my friend, would be a real shame.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #267 – KNOW Your Voice

Most air talents assume that if you’re on the air, you must have a good voice. But in reality, about half the people on the air in every format I hear have taken that for granted, and stunted their growth.

Over the years, I’ve been fortunate enough to work with some pretty impressive voice actors that you hear on national commercials, station Imaging, and movie trailers every day. And universally, the ones who are the most successful have really studied what makes them unique, and how to fully use the vocal tools at hand.

Here’s what I mean…the other day, I was listening to a female air talent who literally said everything in what would be about a 4-note range if I played the pitch of each word on a piano. I also heard a male air talent the same week who talks so fast, you wonder if he just drank 17 cups of coffee before he got on the air. Then there’s the “growler” that does the station imaging on the Classic Rock station here in Shreveport. Every word that ends a sentence is exactly the same pitch, and he always goes DOWN in pitch at the end. He thinks he’s making an impact, and he’s right – I want to hit him in the forehead with a mallet every time he speaks.

The female voice has unique challenges, too. Being generally more limited in range and volume than the male voice, it’s easy to sound whiny or strident.

The male voice – especially if it’s a “big” voice, can easily sound either mad or tired.

KNOW your voice. Learn your dynamics. Hone your skills. Learn what to avoid. Master varied approaches. Become a competent voice actor. It may sound rudimentary, but if your voice isn’t appealing, it won’t matter what you say.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #264 – Don’t “Present it”; just Do It

Dan Ingram died a few days ago. If you’re not familiar with him, suffice it to say that to a ton of people, he was the Michael Jordan of radio. Primarily known for his work in New York on WABC and WCBS, maybe this Wikipedia quote says it best:

Ingram was one of the most highly regarded DJs from his era. He was noted for his quick wit and ability to convey a humorous or satiric idea with quick pacing and an economy of words, a skill which rendered him uniquely suited to, and successful within, modern personality-driven music radio.

Yes, the style was a little different then, but he was FUN, and you never knew what he’d say next. So with Dan Ingram in mind…
Here’s the difference between being just a “disc jockey” and being a truly viable Talent on the air. When you have a story to tell or something to share, don’t “present it” to me; just DO it. Like a friend talking to another friend.

When you get “larger than life” in your delivery, you lose reality. And especially in today’s social media dominated world, with standup comics that are all about real life, reality shows all over TV, etc., that’s the one thing you don’t want to lose.

Yes, there are exceptions. And some music staging or sound effects can add the show biz aspects – but even then, they should be subtle, and not just some percussion track beating along under your break. But by and large, when people from the “That’s what SHE said” school of humor – playing it too broadly – or Talk show hosts that get exaggeratedly loud and abrasive as just part of their acts, with no real reason to be that way – assault our intelligence with that baloney, we ain’t buyin’.

And the good news is, you don’t have to be Dan Ingram. But you do have to be YOU – the best, most believable version of you. So relax and drop the B. S. Entertain me. Be my companion. Sure worked for Ingram.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #263 – Be A Good Disc Jockey, Too

A lot of air talents are not even aware of talent coaching. They have aircheck sessions with the PD – maybe – and that’s about it. I don’t know every talent coach working these days, but most of the ones I do know concentrate on Content – the search for it, the storytelling skill set, how to dig inside yourself and reveal things that (hopefully) the listener can identify with.
And that’s fine. That’s the “big picture stuff”, and it matters. If you’re fortunate enough to work with a Valerie Geller or Randy Lane, for instance, there’s no doubt that you will get better, and understand a lot of things you probably never “got” before.

But there’s something else that plays a huge factor in being the Full Package, and that’s simply being a good disc jockey. Sad to say, with the advent of voice tracking, the computer running everything, long stopsets that lull you into not staying as sharp as when we had to run everything manually, sloppy cue tones…well, let’s just say that compared to the heyday of the Top 40 Wars, things are sometimes just not very sharp right now.

It matters that your delivery matches the pace of the song you’re talking over or coming out of. Or the emotional vibe of the song. Or both.
It matters that you learn to trust saying things once, really well, then moving forward – without spelling everything out to the listener and repeating everything you say, treating the listener like a 3-year old.
It matters that you put things in real, conversational wording, rather than just reading “print language” off a computer screen. And there are literally dozens of other things that I coach – but the point is that it REALLY matters that you develop your voice acting skills to sound sincere and like you’re here in my car with me, right this second, listening to the song with me.

Of COURSE you want to come across as a good companion in the car; a good neighbor; hopefully a person the listener considers to be a good friend. But you have to START with being a good, skilled disc jockey.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2018 by Tommy Kramer. All rights reserved.