Tommy Kramer Coaching Tip #635: Your Strategy Each Day

My dear friend and associate John Frost and I talk to stations all the time about what their Strategy is. (Hint: “What you want to happen” is not a Strategy.)

I talk to air talent all the time about what their specific strategy is each day. And I push them to think about these questions…

“What’s today’s show about?”
“What do you want to be known for?”
“What do you want to be counted on for?”

To use a Sports reference, the best hitters in baseball don’t just go up to the plate and flail away. They’re sure about what they’re trying to accomplish, and the techniques they’ll use.

If you don’t have a real Strategy behind what you do….well, good luck with that. The best air talents are the ones who are clear-eyed about what they’re trying to do, and secure (maybe after some coaching) about how to accomplish it. That’s why they win.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #634: It’s Not What You Say You Do

Radio is not about what you say you do, or what you say you are.
It’s about how you show it, and how you live up to it.

Your “Mission Statement” should really be a simple one:
Welcome in the person who’s never heard you before, and then either inform or entertain them (or both) every day.

I would add “have an attitude.” (The late, great Gordon McLendon insisted on that. It worked pretty well for him. He was a pioneer in both AM and the emergence of FM.)

I hear air talent in every format pushing their agenda on the Listener; the “We want to say this” crowd. But that has an oily residue, because it ignores the Listener’s “but I want to hear this” reply. It’s a shame, because you could be so much more.

The reality is this: The Listener comes First. Your agenda doesn’t actually matter, except in terms of what’s top of mind to your listener each day. If you can’t find a way to give an “accessible” vibe, then sooner or later you’ll fail. The world keeps turning, people have their own thoughts about things, and your job as a Program Director or as an air talent is to REFLECT what matters most to the Listener back to that person, filtered through your own experiences, observations, and emotions. This sounds ultra-simple, and it can be, but it usually takes some coaching. Focus doesn’t come naturally to most air talents.

That’s why I do what I do. There is no room for bad radio in the lives of today’s listeners.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #633: Work On Your Timing

One thing stands out immediately when I listen to someone – that person’s timing. (And the station’s timing, too.) Waiting for that ‘last logical moment’ to start talking, or to hit the next element when a song ends, for example. Yes, we’ve all grown used to cue tones – but who’s creating them? Sometimes I wonder if we’ll ever hear the ending of a song again without some Imaging piece crashing in or the air talent talking over it.

Settle down. Wait for the right place. And PDs, watch your Imaging. Some of it is just downright annoying. Tactics don’t matter if the Strategy in presenting them is flawed. Most music stations almost seem like they’re trying to chase the listener away – and then they wonder why their ratings sag.

The whole staff should be infused with this “sensitivity factor”. Back in the day when we had giant ratings shares, we really cared about this stuff. If you constantly step on the music or BLAST your Imaging AT the listener, you’re courting an “I really don’t care to listen to this anymore” reaction.

Low ratings will inevitably mean low salaries because of diminishing revenue. CARE more.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #632: A Content Tip from Bob Dylan

In the last tip, I mentioned Bob Dylan. To cut to the chase, think about his song “Like a Rolling Stone.” Even if you take away the imagery and the storyline, one lyric rises to the surface over and over as Dylan starts each chorus asking, “How does it feel?”

And THAT is what you should be thinking of as you shape your Content each day. How did this thing that happened FEEL?

Without a discernible feeling, an identifiable emotion, it’s just a bunch of factoids. Incidents, maybe opinions. But what did it FEEL like?

If you can’t answer that, the idea is an incomplete thought.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #631: Cool, not Cruel

There was a time when it was in vogue to be overly audacious, tricking people with prank phone calls, embarrassing people, making fun of them, etc.

I thought it really sucked, because to me, it seemed kind of cruel. I didn’t – and still don’t – get why it would be okay to demean the listener, or use that person as a “prop” for something that you wouldn’t do to a friend or coworker.

Stupid games, like getting someone to try and talk about something for a given amount of time while avoiding saying “Uh,” for example, seemed to me like squirting the listener in the face with a water pistol

But, as Bob Dylan sang, “Things Have Changed.”

You know what stands out now?
Kindness. A feeling that’s celebratory – not just phony cheering, but making us feel that you’re really glad to talk to that caller. That you’re glad they took that time to call in, you’re glad that they got their ‘moment’ on the radio, you’re glad that you were able to give them a prize. We can’t hear enough of that.

Drop the “I’m cooler than you” stuff, and you’ll actually BE cool.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #630: The Litmus Test for Your Show

Once you get to a certain level, you face two issues — (1) How to be consistent in your performance, and (2) How to measure your Content.

Here’s the litmus test: is what you’re doing something that I can hear somewhere else?
If so, there’s work to do.

Way too often these days, with giant corporations pouring out the same Content on hundreds of stations across the country, it’s easy to not really “move the mark” and instead, just settle for something more typical.

Don’t. If you want a truly standout career, it’s like an actor setting a standard for his or her performances. It you’re not getting better…you’re not getting better.

Your show should be unique to you. Your observations. Your emotions. Not just something off a shared “prep” sheet or within a certain group. Let everyone else do “copycat” material. Even on what today may be a universal subject, I want to hear YOUR spin on it – and it needs to be different from what I can hear everywhere – or for that matter, anywhere else.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #629: Listening to Yourself, and Why It’s Important

Shockingly, many, many times over the years, I’ve found that an alarming number of air talents never, or hardly ever, listen to their own shows.

Here’s why it’s important: You need to hear yourself as others hear you. That’s how we improve.

If you simply listen while you’re checking your email, or updating your social media, you’ll subconsciously hear when you sound rushed, or like you don’t really care about something, or if you make grammatical errors that undermine the points you’re trying to make.

Listening to your own show just once a week can and will make a dramatic difference in how sharp you stay, or how quickly you change a weak area.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #628: My Reflection

Radio isn’t dying, but in many cases, it isn’t thinking, either.

It’s so simple, but why do we not hear this all the time?

My reflection (as a listener) is the mental picture that could change the course of your career.

Here’s the deal: As a listener, I want to be able to picture myself in the scene you’re creating or describing. If I do, you and I have connected – the magic word in radio.

If I don’t, well, there are lots of other listening options.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #627: Think About the Other End of the Radio

It’s easy to think of radio as a one-way conversation. Hopefully, you get interest, even feedback from listeners, but that’s not how the process begins.

We should start by putting ourselves in the shoes of the listener – and what the likely reaction would be on the other end of the radio; the listener’s end.

Thinking people automatically care about what you’re saying is what makes for lame radio. Sometimes, they don’t. It’s YOUR job to “quality control” what you’re going to do when that mic opens, and to deliver something worth hearing each break you do.

Purpose. A goal. Having one in mind shapes everything that follows.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #626: FIRST, Be of Service to the Listener

Sometimes I hear a station that seems to go overboard on trying to be “personality-driven”.

OF COURSE we want to entertain, but the first thought should be about being of service to the listener.

This could simply be in the form of a weather warning, or a traffic update. Keeping people up to date on what matters to them, or what could affect their lives, is our primary responsibility.

Entertain? Sure. Please! But, as much as you can, be of SERVICE to the Listener. If you start there, and keep this simple concept in mind, you’ll be on the right track.

When you MATTER to the Listener, adding other elements to that becomes almost effortless-sounding.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.