Category Archives: Radio coaching tip

Tommy Kramer Coaching Tip #538: Not Being Predictable

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A PD in a large market contacted me recently, asking if I’d like to work with their morning team. Since I hadn’t heard it, he was nice enough to send me some audio of the show. He also told me that the lead guy had enjoyed a great deal of success before he came to this station.

But it was pretty typical. Several things all tossed into the air at once. Phone calls about an innocuous subject that didn’t really surprise me. A spate of multiple punch lines to a bit given by two people at breakneck speed (so it couldn’t possibly sound spontaneous). It wasn’t bad, but there just wasn’t anything special about it.

Look, I’ve worked with hundreds of stations in every English-speaking format, coaching many hundreds of air talents, and not being predictable has been a key for all of them. (Consistent = good. Predictable = bad.)

Here’s a first step: Listen to your show yourself, and be honest about whether it would make you come back and listen to it again tomorrow.

Then, weed out anything that sounds typical. Hold your feet to the fire about WHY each thing is done. “This’ll be funny” isn’t nearly as powerful as “This will be something the listener can identify with.” I can hear “topics and phone calls” anywhere nowadays. Get out of the Control Room and meet me in my car. What matters to me (as a listener) supersedes what matters to you.

Oh, and about that team show, I doubt if the PD liked much of what I had to say about it. But I can fix them – if they’ll listen.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #537: The Simplest Thought for Getting Great Phone Calls

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One of the things I’m always getting asked about is phone calls – how to get listeners to call, how to get better calls, and how to build a dependable core of really good callers. Over the years, I’ve coached hundreds of people on this, so if you want the phones to ring, here you go…

The first challenge for a large number of stations is simply how to get phone response – at all, in some cases. The easiest answer is from my friend Wally (WAY-FM) who says “If you’re not getting calls, it’s because you’re not interesting.”
The fast path to “interesting” is knowing who your target listener is, then talking about what he or she thinks actually matters today. People bond with people who share their likes and concerns. Of course.

But to get high-quality calls, “highlight reel” stuff, is a different level.
Here’s what I believe is the simplest thought to get more and better calls. Remember…

People will rarely have anything great to say about something that’s speculative in nature – “What if…” stuff. What people are best at is talking about something they’ve already experienced.

Games are fine; they’ll get calls. But soft or formulaic-sounding “topics and phone calls” bits are like fast food. That’ll satisfy some people. But if that’s all you’re aiming for, it’s not enough. Callers, or really good callers?

The next level:
Legendary shows know that tapping into people’s home movies always works. And the more you do that, the more a caller “culture” is created; one that’s funny and more substantial. And it ends up being always available.

It’s SO easy. But it’s an art, too, and it takes discipline.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #536: The End of the Table

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This is primarily a team show tip, based on an aircheck a friend sent me of him and his new female partner.

He’s very conversational. She’s LOUD. And this is something I hear a lot. People (regardless of gender) on the radio seem to get LOUD when they’re talking to each other.

I don’t understand that. You’re supposed to be friends. Why are you shouting at each other? And why are both of you shouting at me?

You want to talk loud enough to be heard at the end of the dinner table, not to be heard at the end of the continent.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #534: A Lesson from Coach Jimmy Johnson

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If you’re not familiar with NFL Hall of Fame coach Jimmy Johnson, watch the pregame and halftime shows on Fox. To be brief, Johnson won a National championship in college, then, in just 5 years from starting 1-15, he won back-to-back Super Bowls with the Dallas Cowboys.

He’s also a powerful motivational speaker, and one thing he told a group of athletes several years ago really struck me: “Fatigue…makes cowards of us all.”

If you’re out of gas in the 4th quarter, you’re liable to lose.

Radio is the same way, but not physically. Since a lot of what we do is repetitive, it’s easy to slip into mental fatigue. Reading that thing on the screen for the 90th time can lead to sounding “dead” or perfunctory. You may paste a smile on it, but since people FEEL far more than they hear, you can’t really hide from everyone.

Keep this in mind: there are people in jobs so much worse than yours, they’d trade places with you in a second. We’re lucky – blessed, actually – to make a living by talking.
Let that thought be your extra mental ‘fuel tank’ when you feel out of gas. Be right here, right now, talking to me when that mic opens. Every time. You can rest during the commercial breaks.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #532: Talking vs. Talking TO Someone

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We’ve all heard the station that thinks talking LOUD works, and that people like that.
And we’ve all heard a massive number of air talents that just read stuff off a computer screen with no emotional investment at all. They rattle it off, then move on the next thing.

Shout, Rattle, and Roll.

These things, of course, do nothing for the listener. (Or a client or a sponsor.)

So here’s this week’s tip – ask yourself this question:

Are you just talking, or are you talking to someone?

Some people don’t sound like they’re talking to anyone, or certainly to no one in particular.
Others do okay, but then go on ‘automatic pilot’ when they read something.

This is the starting place. First you “see” (or at least imagine) the listener. Then you simply talk to that person. Not “announce” or “present” to them. Just talk.

Easy, right?

Yeah, so easy that the finest actors in the world spend years learning how to do it better. (Most of them have a coach.)

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #529: You Have Ten Seconds

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You have ten seconds to “get” me…to make me want to listen to whatever else you have to say.

If you don’t get me in that ten seconds, then nothing else you do matters. It’s simply human nature to decide quickly whether or not something is a waste of time.

So think about what that opening ten seconds of whatever it is you’re going to talk about is going to be BEFORE you open the mic. No matter how good you are, this is something you can improve.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #528: Go, Stop, Go – A Voice Tracking Tip

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There are so many voice trackers these days, and if you’re in that world you know that it’s hard to keep improving if you’re not on the air in real time and don’t get any feedback that you can trust. Here’s a simple system I recommend that’ll improve your work and keep you sharp. It’s “go, stop, go.”

Go. Record an hour of breaks.

Stop. Listen back to them, all in a row. The whole hour’s worth of breaks. You’ll pick up on whether you sound repetitive, or if you fall into bad habits like always going down in pitch at the end of a sentence, or sounding like you’re talking – but not necessarily like you’re actually talking TO someone. Recut whatever needs to be better.

Go. Now go forward and cut the next hour.

Rinse and repeat. Do an hour, listen; do an hour, listen. Don’t just cut all of it in one lump and plop it into the system thinking that you “got it”.

An added advantage is that taking that little break after cutting each hour’s worth of audio will refresh you. That’ll help you sound better, too.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #527: Surprise Me

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Like most people, I listen to the radio at some point every day. I hear promos. I hear commercials. I hear songs. I hear people trying to sound cheerful. I hear people trying to be funny.

What I all-too-rarely hear is something that actually surprises me.
Gee, I wish that wasn’t true. Surprises are great.

I want Surprises. I loathe The Obvious. And I’m not alone. People want companionship. They want entertainment. They want pertinent information. (We’ve all heard the voice-tracked Talent that’s really cheerful while a tornado is headed our way.)

Don’t fall for the “This is good enough” trap. “Good enough”…never is.
SURPRISE ME.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #526: Trying to Orchestrate the Reaction

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Lately, with Mother’s Day, Father’s Day, etc. I heard several stations trying to orchestrate the reaction to a giveaway for those days, saying things like “You’re gonna like it!”

How do you know? (You don’t. After all, one person’s “great” prize is another person’s “yard sale” junk.)

Besides coming across as just trying a little too hard to generate excitement, you’re also telling me (the Listener) what to think; what to feel. This will always fail with a large portion of listeners, because a LOT of people – wait for it – like to make up their own minds.

The easy cure is to tell me that you think I’m going to like it. “I think you’ll really like it” is what you’d tell a friend – if you wanted to stay that person’s friend. Telling a person what you think their reaction should be can erode a friendship pretty quickly.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.

Tommy Kramer Coaching Tip #525: Hubie Brown and Your Dollar

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The great NBA coach Hubie Brown, also a master “color man” for NBA games for years, has this great saying, “He gives you his dollar.” (Think Larry Bird, Michael Jordan, Steph Curry, etc.)

That means the player gives you everything he has every game, a “dollar” rather than, say, 40 cents.

I’ve helped many stations in the search for air talent over the years, and that ingredient is always what we look for. I feel that a good talent who doesn’t give it a full-out effort every day is cheating the station – and himself/herself.

All the “flash” in the world can’t make up for a lazy work ethic. Give it your “dollar” every break, every hour, every day you’re on the air. You never know when someone who could change the course of your career might be listening.

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Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2023 by Tommy Kramer. All rights reserved.